diff --git a/packages/services/src/Domain/User/UserClientInterface.ts b/packages/services/src/Domain/User/UserClientInterface.ts
index 4901656b4..822b74dc5 100644
--- a/packages/services/src/Domain/User/UserClientInterface.ts
+++ b/packages/services/src/Domain/User/UserClientInterface.ts
@@ -1,3 +1,4 @@
+import { UserRequestType } from '@standardnotes/common'
 import { DeinitSource } from '../Application/DeinitSource'
 
 export interface UserClientInterface {
@@ -6,4 +7,5 @@ export interface UserClientInterface {
     message?: string
   }>
   signOut(force?: boolean, source?: DeinitSource): Promise<void>
+  submitUserRequest(requestType: UserRequestType): Promise<boolean>
 }
diff --git a/packages/services/src/Domain/User/UserService.spec.ts b/packages/services/src/Domain/User/UserService.spec.ts
new file mode 100644
index 000000000..e46322180
--- /dev/null
+++ b/packages/services/src/Domain/User/UserService.spec.ts
@@ -0,0 +1,92 @@
+import { UserApiServiceInterface } from '@standardnotes/api'
+import { UserRequestType } from '@standardnotes/common'
+import { EncryptionProviderInterface } from '@standardnotes/encryption'
+import { User } from '@standardnotes/responses'
+
+import {
+  AlertService,
+  ChallengeServiceInterface,
+  InternalEventBusInterface,
+  ItemManagerInterface,
+  ProtectionsClientInterface,
+} from '..'
+import { SessionsClientInterface } from '../Session/SessionsClientInterface'
+import { StorageServiceInterface } from '../Storage/StorageServiceInterface'
+import { SyncServiceInterface } from '../Sync/SyncServiceInterface'
+import { UserService } from './UserService'
+
+describe('UserService', () => {
+  let sessionManager: SessionsClientInterface
+  let syncService: SyncServiceInterface
+  let storageService: StorageServiceInterface
+  let itemManager: ItemManagerInterface
+  let protocolService: EncryptionProviderInterface
+  let alertService: AlertService
+  let challengeService: ChallengeServiceInterface
+  let protectionService: ProtectionsClientInterface
+  let userApiService: UserApiServiceInterface
+  let internalEventBus: InternalEventBusInterface
+
+  const createService = () =>
+    new UserService(
+      sessionManager,
+      syncService,
+      storageService,
+      itemManager,
+      protocolService,
+      alertService,
+      challengeService,
+      protectionService,
+      userApiService,
+      internalEventBus,
+    )
+
+  beforeEach(() => {
+    sessionManager = {} as jest.Mocked<SessionsClientInterface>
+    sessionManager.getSureUser = jest.fn().mockReturnValue({ uuid: '1-2-3' } as jest.Mocked<User>)
+
+    syncService = {} as jest.Mocked<SyncServiceInterface>
+
+    storageService = {} as jest.Mocked<StorageServiceInterface>
+
+    itemManager = {} as jest.Mocked<ItemManagerInterface>
+
+    protocolService = {} as jest.Mocked<EncryptionProviderInterface>
+
+    alertService = {} as jest.Mocked<AlertService>
+
+    challengeService = {} as jest.Mocked<ChallengeServiceInterface>
+
+    protectionService = {} as jest.Mocked<ProtectionsClientInterface>
+
+    userApiService = {} as jest.Mocked<UserApiServiceInterface>
+
+    internalEventBus = {} as jest.Mocked<InternalEventBusInterface>
+  })
+
+  it('should submit a user request to the server', async () => {
+    userApiService.submitUserRequest = jest.fn().mockReturnValue({ data: { success: true } })
+
+    expect(await createService().submitUserRequest(UserRequestType.ExitDiscount)).toBeTruthy()
+  })
+
+  it('should indicate error if submit a user request to the server fails', async () => {
+    userApiService.submitUserRequest = jest.fn().mockReturnValue({ data: { success: false } })
+
+    expect(await createService().submitUserRequest(UserRequestType.ExitDiscount)).toBeFalsy()
+  })
+
+  it('should indicate error if submit a user request to the server fails with an error on server side', async () => {
+    userApiService.submitUserRequest = jest.fn().mockReturnValue({ data: { error: { message: 'fail' } } })
+
+    expect(await createService().submitUserRequest(UserRequestType.ExitDiscount)).toBeFalsy()
+  })
+
+  it('should indicate error if submitting a user request throws an exception', async () => {
+    userApiService.submitUserRequest = jest.fn().mockImplementation(() => {
+      throw new Error('Oops')
+    })
+
+    expect(await createService().submitUserRequest(UserRequestType.ExitDiscount)).toBeFalsy()
+  })
+})
diff --git a/packages/services/src/Domain/User/UserService.ts b/packages/services/src/Domain/User/UserService.ts
index 17d8f1a9f..9fee66740 100644
--- a/packages/services/src/Domain/User/UserService.ts
+++ b/packages/services/src/Domain/User/UserService.ts
@@ -1,6 +1,6 @@
 import { EncryptionProviderInterface, SNRootKey, SNRootKeyParams } from '@standardnotes/encryption'
 import { HttpResponse, SignInResponse, User } from '@standardnotes/responses'
-import { KeyParamsOrigination } from '@standardnotes/common'
+import { KeyParamsOrigination, UserRequestType } from '@standardnotes/common'
 import { UuidGenerator } from '@standardnotes/utils'
 import { UserApiServiceInterface, UserRegistrationResponseBody } from '@standardnotes/api'
 
@@ -233,6 +233,24 @@ export class UserService extends AbstractService<AccountEvent, AccountEventData>
     }
   }
 
+  async submitUserRequest(requestType: UserRequestType): Promise<boolean> {
+    const userUuid = this.sessionManager.getSureUser().uuid
+    try {
+      const result = await this.userApiService.submitUserRequest({
+        userUuid,
+        requestType,
+      })
+
+      if (result.data.error) {
+        return false
+      }
+
+      return result.data.success
+    } catch (error) {
+      return false
+    }
+  }
+
   /**
    * A sign in request that occurs while the user was previously signed in, to correct
    * for missing keys or storage values. Unlike regular sign in, this doesn't worry about
diff --git a/packages/ui-services/src/Route/Params/UserRequestParams.ts b/packages/ui-services/src/Route/Params/UserRequestParams.ts
new file mode 100644
index 000000000..59bcaf7b0
--- /dev/null
+++ b/packages/ui-services/src/Route/Params/UserRequestParams.ts
@@ -0,0 +1,5 @@
+import { UserRequestType } from '@standardnotes/common'
+
+export type UserRequestParams = {
+  requestType: UserRequestType
+}
diff --git a/packages/ui-services/src/Route/RootQueryParam.ts b/packages/ui-services/src/Route/RootQueryParam.ts
index 1b2c054da..216029a11 100644
--- a/packages/ui-services/src/Route/RootQueryParam.ts
+++ b/packages/ui-services/src/Route/RootQueryParam.ts
@@ -3,4 +3,5 @@ export enum RootQueryParam {
   Settings = 'settings',
   DemoToken = 'demo-token',
   AcceptSubscriptionInvite = 'accept-subscription-invite',
+  UserRequest = 'user-request',
 }
diff --git a/packages/ui-services/src/Route/RouteParser.spec.ts b/packages/ui-services/src/Route/RouteParser.spec.ts
index 011d63b8d..df3ed7b74 100644
--- a/packages/ui-services/src/Route/RouteParser.spec.ts
+++ b/packages/ui-services/src/Route/RouteParser.spec.ts
@@ -1,3 +1,5 @@
+import { UserRequestType } from '@standardnotes/common'
+
 import { RouteParser } from './RouteParser'
 import { RouteType } from './RouteType'
 
@@ -56,4 +58,12 @@ describe('route parser', () => {
     expect(parser.type).toEqual(RouteType.AcceptSubscriptionInvite)
     expect(parser.subscriptionInviteParams.inviteUuid).toEqual('1-2-3')
   })
+
+  it('routes to user request', () => {
+    const url = 'https://app.standardnotes.com/?user-request=exit-discount'
+    const parser = new RouteParser(url)
+
+    expect(parser.type).toEqual(RouteType.UserRequest)
+    expect(parser.userRequestParams.requestType).toEqual(UserRequestType.ExitDiscount)
+  })
 })
diff --git a/packages/ui-services/src/Route/RouteParser.ts b/packages/ui-services/src/Route/RouteParser.ts
index 824b35e13..cd753e43a 100644
--- a/packages/ui-services/src/Route/RouteParser.ts
+++ b/packages/ui-services/src/Route/RouteParser.ts
@@ -1,10 +1,11 @@
-import { Uuid } from '@standardnotes/common'
+import { UserRequestType, Uuid } from '@standardnotes/common'
 import { PreferenceId } from './../Preferences/PreferenceId'
 import { DemoParams } from './Params/DemoParams'
 import { OnboardingParams } from './Params/OnboardingParams'
 import { PurchaseParams } from './Params/PurchaseParams'
 import { SettingsParams } from './Params/SettingsParams'
 import { SubscriptionInviteParams } from './Params/SubscriptionInviteParams'
+import { UserRequestParams } from './Params/UserRequestParams'
 
 import { RootQueryParam } from './RootQueryParam'
 import { RootRoutes } from './RootRoutes'
@@ -28,6 +29,14 @@ export class RouteParser implements RouteParserInterface {
     return this.parsedType
   }
 
+  get userRequestParams(): UserRequestParams {
+    this.checkForProperRouteType(RouteType.UserRequest)
+
+    return {
+      requestType: this.searchParams.get(RootQueryParam.UserRequest) as UserRequestType,
+    }
+  }
+
   get subscriptionInviteParams(): SubscriptionInviteParams {
     this.checkForProperRouteType(RouteType.AcceptSubscriptionInvite)
 
@@ -89,6 +98,7 @@ export class RouteParser implements RouteParserInterface {
       [RootQueryParam.Settings, RouteType.Settings],
       [RootQueryParam.DemoToken, RouteType.Demo],
       [RootQueryParam.AcceptSubscriptionInvite, RouteType.AcceptSubscriptionInvite],
+      [RootQueryParam.UserRequest, RouteType.UserRequest],
     ])
 
     for (const rootQueryParam of rootQueryParametersMap.keys()) {
diff --git a/packages/ui-services/src/Route/RouteParserInterface.ts b/packages/ui-services/src/Route/RouteParserInterface.ts
index d28f7a6a2..ddc01ac81 100644
--- a/packages/ui-services/src/Route/RouteParserInterface.ts
+++ b/packages/ui-services/src/Route/RouteParserInterface.ts
@@ -3,6 +3,7 @@ import { OnboardingParams } from './Params/OnboardingParams'
 import { PurchaseParams } from './Params/PurchaseParams'
 import { SettingsParams } from './Params/SettingsParams'
 import { SubscriptionInviteParams } from './Params/SubscriptionInviteParams'
+import { UserRequestParams } from './Params/UserRequestParams'
 import { RouteType } from './RouteType'
 
 export interface RouteParserInterface {
@@ -11,5 +12,6 @@ export interface RouteParserInterface {
   get purchaseParams(): PurchaseParams
   get onboardingParams(): OnboardingParams
   get subscriptionInviteParams(): SubscriptionInviteParams
+  get userRequestParams(): UserRequestParams
   get type(): RouteType
 }
diff --git a/packages/ui-services/src/Route/RouteType.ts b/packages/ui-services/src/Route/RouteType.ts
index ec59751c3..5b2fe79a3 100644
--- a/packages/ui-services/src/Route/RouteType.ts
+++ b/packages/ui-services/src/Route/RouteType.ts
@@ -3,6 +3,7 @@ export enum RouteType {
   Settings = 'settings',
   Purchase = 'purchase',
   AcceptSubscriptionInvite = 'accept-subscription-invite',
+  UserRequest = 'user-request',
   Demo = 'demo',
   None = 'none',
 }
diff --git a/packages/ui-services/src/Toast/ToastService.ts b/packages/ui-services/src/Toast/ToastService.ts
index 20f1e4d87..b6a60696d 100644
--- a/packages/ui-services/src/Toast/ToastService.ts
+++ b/packages/ui-services/src/Toast/ToastService.ts
@@ -1,10 +1,14 @@
-import { addToast, ToastType } from '@standardnotes/toast'
+import { addToast, dismissToast, ToastType } from '@standardnotes/toast'
 
 import { ToastServiceInterface } from './ToastServiceInterface'
 
 export class ToastService implements ToastServiceInterface {
-  showToast(type: ToastType, message: string): void {
-    addToast({
+  hideToast(toastId: string): void {
+    dismissToast(toastId)
+  }
+
+  showToast(type: ToastType, message: string): string {
+    return addToast({
       type: type,
       message,
     })
diff --git a/packages/ui-services/src/Toast/ToastServiceInterface.ts b/packages/ui-services/src/Toast/ToastServiceInterface.ts
index dbdf56464..666d113e7 100644
--- a/packages/ui-services/src/Toast/ToastServiceInterface.ts
+++ b/packages/ui-services/src/Toast/ToastServiceInterface.ts
@@ -1,5 +1,6 @@
 import { ToastType } from '@standardnotes/toast'
 
 export interface ToastServiceInterface {
-  showToast(type: ToastType, message: string): void
+  showToast(type: ToastType, message: string): string
+  hideToast(toastId: string): void
 }
diff --git a/packages/ui-services/src/index.ts b/packages/ui-services/src/index.ts
index c89f8c0eb..50ed3a9e0 100644
--- a/packages/ui-services/src/index.ts
+++ b/packages/ui-services/src/index.ts
@@ -8,6 +8,7 @@ export * from './Route/Params/OnboardingParams'
 export * from './Route/Params/PurchaseParams'
 export * from './Route/Params/SettingsParams'
 export * from './Route/Params/SubscriptionInviteParams'
+export * from './Route/Params/UserRequestParams'
 export * from './Route/RootQueryParam'
 export * from './Route/RouteParser'
 export * from './Route/RouteParserInterface'
diff --git a/packages/web/src/javascripts/Controllers/ViewControllerManager.ts b/packages/web/src/javascripts/Controllers/ViewControllerManager.ts
index eac968069..411c03388 100644
--- a/packages/web/src/javascripts/Controllers/ViewControllerManager.ts
+++ b/packages/web/src/javascripts/Controllers/ViewControllerManager.ts
@@ -167,6 +167,7 @@ export class ViewControllerManager implements InternalEventHandlerInterface {
       application.sessions,
       application.subscriptions,
       this.toastService,
+      application.user,
     )
 
     this.addAppEventObserver()
diff --git a/packages/web/src/javascripts/Event/ApplicationEventObserver.spec.ts b/packages/web/src/javascripts/Event/ApplicationEventObserver.spec.ts
index bc723cf3f..29abf5cfc 100644
--- a/packages/web/src/javascripts/Event/ApplicationEventObserver.spec.ts
+++ b/packages/web/src/javascripts/Event/ApplicationEventObserver.spec.ts
@@ -17,6 +17,8 @@ import {
   SyncClientInterface,
   SyncOpStatus,
   User,
+  UserClientInterface,
+  UserRequestType,
 } from '@standardnotes/snjs'
 
 import { AccountMenuController } from '@/Controllers/AccountMenu/AccountMenuController'
@@ -39,6 +41,7 @@ describe('ApplicationEventObserver', () => {
   let sessionManager: SessionsClientInterface
   let subscriptionManager: SubscriptionClientInterface
   let toastService: ToastServiceInterface
+  let userService: UserClientInterface
 
   const createObserver = () =>
     new ApplicationEventObserver(
@@ -52,6 +55,7 @@ describe('ApplicationEventObserver', () => {
       sessionManager,
       subscriptionManager,
       toastService,
+      userService,
     )
 
   beforeEach(() => {
@@ -87,7 +91,11 @@ describe('ApplicationEventObserver', () => {
     subscriptionManager.acceptInvitation = jest.fn()
 
     toastService = {} as jest.Mocked<ToastServiceInterface>
-    toastService.showToast = jest.fn()
+    toastService.showToast = jest.fn().mockReturnValue('1')
+    toastService.hideToast = jest.fn()
+
+    userService = {} as jest.Mocked<UserClientInterface>
+    userService.submitUserRequest = jest.fn().mockReturnValue(true)
   })
 
   describe('Upon Application Launched', () => {
@@ -184,6 +192,63 @@ describe('ApplicationEventObserver', () => {
       expect(toastService.showToast).toHaveBeenCalledWith(ToastType.Error, 'Oops!')
       expect(routeService.removeQueryParameterFromURL).toHaveBeenCalledWith(RootQueryParam.AcceptSubscriptionInvite)
     })
+
+    it('should open up sign in if user is not logged in and tries to send request', async () => {
+      sessionManager.getUser = jest.fn().mockReturnValue(undefined)
+      routeService.getRoute = jest.fn().mockReturnValue({
+        type: RouteType.UserRequest,
+        userRequestParams: {
+          requestType: UserRequestType.ExitDiscount,
+        },
+      } as jest.Mocked<RouteParserInterface>)
+
+      await createObserver().handle(ApplicationEvent.Launched)
+
+      expect(accountMenuController.setShow).toHaveBeenCalledWith(true)
+      expect(accountMenuController.setCurrentPane).toHaveBeenCalledWith(AccountMenuPane.SignIn)
+      expect(userService.submitUserRequest).not.toHaveBeenCalled()
+      expect(toastService.showToast).not.toHaveBeenCalled()
+    })
+
+    it('should send user request if user is logged in', async () => {
+      userService.submitUserRequest = jest.fn().mockReturnValue(true)
+      routeService.getRoute = jest.fn().mockReturnValue({
+        type: RouteType.UserRequest,
+        userRequestParams: {
+          requestType: UserRequestType.ExitDiscount,
+        },
+      } as jest.Mocked<RouteParserInterface>)
+
+      await createObserver().handle(ApplicationEvent.Launched)
+
+      expect(userService.submitUserRequest).toHaveBeenCalledWith('exit-discount')
+      expect(toastService.showToast).toHaveBeenNthCalledWith(
+        2,
+        ToastType.Success,
+        'We have received your request. Please check your email for further instructions.',
+      )
+      expect(routeService.removeQueryParameterFromURL).toHaveBeenCalledWith(RootQueryParam.UserRequest)
+    })
+
+    it('should show sending request failure if user is logged in and sending fails', async () => {
+      userService.submitUserRequest = jest.fn().mockReturnValue(false)
+      routeService.getRoute = jest.fn().mockReturnValue({
+        type: RouteType.UserRequest,
+        userRequestParams: {
+          requestType: UserRequestType.ExitDiscount,
+        },
+      } as jest.Mocked<RouteParserInterface>)
+
+      await createObserver().handle(ApplicationEvent.Launched)
+
+      expect(userService.submitUserRequest).toHaveBeenCalledWith('exit-discount')
+      expect(toastService.showToast).toHaveBeenNthCalledWith(
+        2,
+        ToastType.Success,
+        'We could not process your request. Please try again or contact support if the issue persists.',
+      )
+      expect(routeService.removeQueryParameterFromURL).toHaveBeenCalledWith(RootQueryParam.UserRequest)
+    })
   })
 
   describe('Upon Signing In', () => {
@@ -219,6 +284,26 @@ describe('ApplicationEventObserver', () => {
       )
       expect(routeService.removeQueryParameterFromURL).toHaveBeenCalledWith(RootQueryParam.AcceptSubscriptionInvite)
     })
+
+    it('should send user request', async () => {
+      userService.submitUserRequest = jest.fn().mockReturnValue(true)
+      routeService.getRoute = jest.fn().mockReturnValue({
+        type: RouteType.UserRequest,
+        userRequestParams: {
+          requestType: UserRequestType.ExitDiscount,
+        },
+      } as jest.Mocked<RouteParserInterface>)
+
+      await createObserver().handle(ApplicationEvent.SignedIn)
+
+      expect(userService.submitUserRequest).toHaveBeenCalledWith('exit-discount')
+      expect(toastService.showToast).toHaveBeenNthCalledWith(
+        2,
+        ToastType.Success,
+        'We have received your request. Please check your email for further instructions.',
+      )
+      expect(routeService.removeQueryParameterFromURL).toHaveBeenCalledWith(RootQueryParam.UserRequest)
+    })
   })
 
   describe('Upon Sync Status Changing', () => {
diff --git a/packages/web/src/javascripts/Event/ApplicationEventObserver.ts b/packages/web/src/javascripts/Event/ApplicationEventObserver.ts
index 667ccd530..52dbde1e9 100644
--- a/packages/web/src/javascripts/Event/ApplicationEventObserver.ts
+++ b/packages/web/src/javascripts/Event/ApplicationEventObserver.ts
@@ -10,6 +10,7 @@ import {
   SessionsClientInterface,
   SubscriptionClientInterface,
   SyncClientInterface,
+  UserClientInterface,
 } from '@standardnotes/snjs'
 import { ToastType } from '@standardnotes/toast'
 
@@ -34,6 +35,7 @@ export class ApplicationEventObserver implements EventObserverInterface {
     private sessionManager: SessionsClientInterface,
     private subscriptionManager: SubscriptionClientInterface,
     private toastService: ToastServiceInterface,
+    private userService: UserClientInterface,
   ) {}
 
   async handle(event: ApplicationEvent): Promise<void> {
@@ -67,6 +69,17 @@ export class ApplicationEventObserver implements EventObserverInterface {
               }
               await this.acceptSubscriptionInvitation(route)
 
+              break
+            }
+            case RouteType.UserRequest: {
+              const user = this.sessionManager.getUser()
+              if (user === undefined) {
+                this.promptUserSignIn()
+
+                break
+              }
+              await this.sendUserRequest(route)
+
               break
             }
           }
@@ -84,6 +97,10 @@ export class ApplicationEventObserver implements EventObserverInterface {
             case RouteType.AcceptSubscriptionInvite:
               await this.acceptSubscriptionInvitation(route)
 
+              break
+            case RouteType.UserRequest:
+              await this.sendUserRequest(route)
+
               break
           }
         }
@@ -105,8 +122,12 @@ export class ApplicationEventObserver implements EventObserverInterface {
   }
 
   private async acceptSubscriptionInvitation(route: RouteParserInterface): Promise<void> {
+    const processingToastId = this.toastService.showToast(ToastType.Loading, 'Accepting invitation...')
+
     const acceptResult = await this.subscriptionManager.acceptInvitation(route.subscriptionInviteParams.inviteUuid)
 
+    this.toastService.hideToast(processingToastId)
+
     const toastType = acceptResult.success ? ToastType.Success : ToastType.Error
     const toastMessage = acceptResult.success ? 'Successfully joined a shared subscription' : acceptResult.message
 
@@ -114,4 +135,21 @@ export class ApplicationEventObserver implements EventObserverInterface {
 
     this.routeService.removeQueryParameterFromURL(RootQueryParam.AcceptSubscriptionInvite)
   }
+
+  private async sendUserRequest(route: RouteParserInterface): Promise<void> {
+    const processingToastId = this.toastService.showToast(ToastType.Loading, 'Processing your request...')
+
+    const requestSubmittedSuccessfully = await this.userService.submitUserRequest(route.userRequestParams.requestType)
+
+    this.toastService.hideToast(processingToastId)
+
+    const toastType = requestSubmittedSuccessfully ? ToastType.Success : ToastType.Error
+    const toastMessage = requestSubmittedSuccessfully
+      ? 'We have received your request. Please check your email for further instructions.'
+      : 'We could not process your request. Please try again or contact support if the issue persists.'
+
+    this.toastService.showToast(toastType, toastMessage)
+
+    this.routeService.removeQueryParameterFromURL(RootQueryParam.UserRequest)
+  }
 }