diff --git a/app/assets/javascripts/services/preferencesManager.ts b/app/assets/javascripts/services/preferencesManager.ts
index b5da00165..1a19d8867 100644
--- a/app/assets/javascripts/services/preferencesManager.ts
+++ b/app/assets/javascripts/services/preferencesManager.ts
@@ -25,6 +25,9 @@ export class PreferencesManager extends ApplicationService {
   }
 
   streamPreferences() {
+    if (!this.userPreferences) {
+      this.loadSingleton();
+    }
     this.application!.streamItems(
       ContentType.UserPrefs,
       () => {